Refund policy

Right of return
d'constructed voluntarily grants a right of return of 30 days from receipt of the goods. Only unworn, unwashed and undamaged items in their original packaging with all tags attached can be returned. Made-to-order and personalised items are excluded from returns.

How it works
Please register your return in advance via your customer account or by email to suits@dconstructed.com. You can drop off returns free of charge at our store at Talstrasse 58, 8001 Zürich, or send them back by post at your own cost. Returns that have not been registered cannot be processed.

Refund
Once we have received and checked the goods, the purchase price will be refunded to the original payment method within 10 working days. Original shipping costs are not refunded. If an item does not meet the return conditions, d'constructed reserves the right to refuse the return and send the item back at the customer's expense.

Defects and incorrect deliveries
If you receive a defective or incorrect item, please contact us within 7 days of receipt at suits@dconstructed.com. In this case, d'constructed covers the return shipping costs.